Faq

Transmitter Fee-The tax software chosen charges transmission and technology fees to process electronically filed tax returns that utilize a bank product to facilitate payment of the refund. These fees are automatically charged on every return with a bank application and are paid by the taxpayer out of their refund.
  Service Bureau Fee-A fee charged by the service bureau to the ERO who has purchased their tax software and added to each return in such exchange for software training, marketing assistance, tax education and more. The fee amount is determined by what service bureau and partnering tax prep business agree upon.
E-File Fee-The Electronic Filing Fee can be charged by the ERO on each return as a software utilization fee for the convenience of not having to mail returns.
Document Preparation Fee-The Document Preparation Fee is an additional fee the bank allows the ERO to charge for handling and completing bank applications on tax returns prepared in the software. The bank pays this fee directly to the ERO along with the tax return preparation fees.
Refund Bank Fee (if applicable)-The Refund Bank Fee is a service fee charged by the selected refund bank to facilitate the process of paying the tax preparer from the taxpayer’s refund deposit.
Audit Protection (optional)-A low-cost audit protection solution can be integrated into your software that will protect your clients in the event of an IRS audit. This fee is optional, and can be removed from any returns if the taxpayer chooses not to opt in.